Computer System Servicing Assessment

What is the main function of the CPU in a computer?

• The main function of the CPU is to execute instructions and process data.

• To manage network connections

• To store data permanently

• To provide power to the computer

Identify the purpose of RAM in a computer system.

• To permanently store the operating system files.

• To increase the computer's internet speed.

• To manage the power supply of the computer.

• The purpose of RAM in a computer system is to provide fast, temporary storage for data and instructions that the CPU needs while performing tasks.

What are the differences between HDD and SSD?

• HDDs are more durable than SSDs.

• HDDs use spinning disks; SSDs use flash memory. SSDs are faster, more durable, and quieter than HDDs.

• SSDs use magnetic disks for storage.

• HDDs are faster than SSDs.

Describe the steps to install Windows operating system.

• Install Windows without any media

• Download Windows from an unverified source

• Install Windows by preparing installation media, booting from it, and following on-screen instructions.

• Skip the installation process entirely

What is the role of a motherboard in a computer?

• The motherboard connects and allows communication between all components of a computer.

• The motherboard is used solely for cooling components.

• The motherboard is responsible for powering the computer.

• The motherboard stores all the data of a computer.

How do you troubleshoot a computer that won't boot?

• Check power supply, connections, monitor, listen for beeps, reseat hardware, use recovery options.

• Install a new operating system

• Replace the hard drive

• Run a virus scan

What tools can be used to diagnose hardware issues?

• Network cables

• Power strips

• Screwdrivers

• Diagnostic software, hardware diagnostic tools, multimeters, POST cards.

Explain how to upgrade RAM in a desktop computer.

• Upgrade RAM by installing software updates.

• Upgrade RAM by replacing or adding new RAM modules in the motherboard slots.

• Remove the hard drive to access the RAM.

• Replace the power supply to increase RAM capacity.

What is the process for installing a new graphics card?

• Connect the graphics card directly to the monitor without drivers.

• Install the graphics card by inserting it into the PCIe slot, securing it, connecting power cables, and installing drivers.

• Remove the old graphics card and leave the slot empty.

• Install the graphics card without securing it in place.

How can you secure a computer from malware?

• Only use public Wi-Fi for sensitive tasks

• Ignore software updates and patches

• Regularly update software, use antivirus, enable firewalls, and practice safe browsing.

• Disable all security features