Communication Skills Quiz

What is verbal communication?

• Using signs

• Using symbols

• Using spoken or written words

• Using facial expressions

Which of the following is not a type of verbal communication?

• Oral

• Written

• Gesture

• Email

Which of the following is an example of non-verbal communication?

• Report writing

• Body language

• Reading aloud

• Group discussion

Which is a form of visual communication?

• Text message

• Newsletter

• Infographic

• Voice call

Which is an advantage of verbal communication?

• No feedback

• Costly

• Quick feedback

• Time-consuming

The sender in the communication cycle is responsible for:

• Receiving the message

• Giving feedback

• Originating the message

• Decoding the message

Encoding means:

• Receiving a message

• Understanding the message

• Changing the message into symbols

• Giving feedback

What is decoding in communication?

• Receiving and interpreting the message

• Sending a message

• Making the message

• Selecting a medium

Which is the last step of the communication cycle?

• Encoding

• Message

• Feedback

• Medium

Which is an example of formal feedback?

• "Wow!"

• "Congrats!"

• "You did well in your exam. Keep it up."

• Thumbs up emoji