AI Knowledge Base Quiz

What is the primary step in creating a knowledge base on the gpt.ei-global platform?

• Uploading your sales pitch as a PDF document

• Selecting 'Create New Knowledge Base' and adding relevant documents/articles

• Training the AI directly via live conversation

• Subscribing to a premium membership

Which of the following BEST describes an effective system prompt for guiding an AI chatbot?

• A very short question with no context

• Clear instructions, defined role, and expected output structure

• Repeating the same instruction multiple times

• Relying only on default AI behavior

On the gpt-global platform, how can you leverage the web search feature during a conversation?

• By typing “!search” before your query

• By using the “Enable Web Access” toggle and specifying your query

• By closing and reopening the chat window

• By sending your question via email

What does "chain of thought prompting" help the AI to do?

• Memorize passwords

• Break down reasoning into logical intermediate steps

• Ignore all previous context

• Generate only yes/no answers

Assigning a specific role to the AI model BEFORE starting a conversation primarily helps to:

• Improve internet speed

• Make responses more relevant to the user’s context

• Prevent the AI from making errors

• Increase processing time

Defining the expected structure for AI output leads to better responses because it:

• Reduces the length of responses

• Guides the AI to organize information as needed by the user

• Limits the number of responses generated

• Forces the AI to use template phrases only

When developing a prompt library for your Edtech sales team, which factor should be considered MOST important?

• Prompts must be entertaining

• Prompts should be tailored to specific scenarios and use cases

• Prompts should be as generic as possible

• Prompts must only pull from company brochures

Which feature of a knowledge base will be MOST useful for academic consultants supporting students?

• Automatic random content generation

• Provide remediation for specific questions

• Ignoring outdated information

• Blocking user edits

For Edtech programme implementation teams, how can AI help optimize task management?

• By writing code only

• By summarizing field reports and suggesting actionable steps

• By issuing performance warnings

• By muting notifications

Which of the following is LEAST recommended when using AI chatbots for handling customer inquiries?

• Setting expectations for the chatbot’s abilities

• Providing regular prompt and knowledge base updates

• Relying only on generic, out-of-the-box prompts

• Customizing the AI to your organization’s services