Salesforce Process Automation Challenge

What is the primary function of Workflow Rules in Salesforce?

• To manage user permissions and access levels.

• To store and retrieve customer data efficiently.

• To automate business processes based on specific criteria.

• To create custom reports and dashboards.

How does Process Builder differ from Workflow Rules?

• Workflow Rules can handle more complex logic than Process Builder.

• Workflow Rules are more versatile and powerful than Process Builder.

• Process Builder is more versatile and powerful than Workflow Rules, supporting multiple actions and complex logic.

• Process Builder only supports single actions unlike Workflow Rules.

What are the key components of an Approval Process?

• Approval Process is only about documentation

• Approvers are not necessary for an Approval Process

• The process does not require any criteria

• Key components of an Approval Process include initiation, criteria, approvers, workflow steps, notifications, and decision-making.

In what scenarios would you use Flow Builder over Process Builder?

• Process Builder is better for user interactions and multiple branches.

• Flow Builder is only for simple tasks and automations.

• Use Process Builder for bulk data processing only.

• Use Flow Builder for complex workflows, user interactions, multiple branches, and bulk data processing.

What is a Scheduled Action in the context of Salesforce automation?

• A Scheduled Action is a manual task that requires user intervention.

• A Scheduled Action is a report generated at the end of the month.

• A Scheduled Action is an automated task set to occur at a specific time or after a delay in Salesforce.

• A Scheduled Action is a feature that allows users to pause automation processes.

Describe the purpose of Record-Triggered Flows.

• To display records in a visual format.

• To delete records automatically.

• The purpose of Record-Triggered Flows is to automate processes in Salesforce based on changes to records.

• To create new records manually.

What is the main advantage of using Apex Triggers?

• Enhanced user interface customization.

• Increased data storage capacity.

• Automated execution of actions based on data changes.

• Manual execution of actions based on user input.

How does SOQL differ from SOSL in Salesforce?

• SOQL queries a single object or related objects, while SOSL searches across multiple objects.

• SOQL can search across multiple objects, while SOSL queries a single object.

• SOQL is used for full-text searches, while SOSL is for querying specific fields.

• SOQL retrieves data in real-time, while SOSL retrieves cached data.

What are Governor Limits and why are they important in Apex?

• Governor Limits prevent excessive resource consumption in Apex transactions, ensuring fair usage and system stability.

• Governor Limits are only relevant for Visualforce pages.

• Governor Limits allow unlimited resource usage in Apex transactions.

• Governor Limits are a type of error message in Apex.

What types of actions can be performed using Process Builder?

• Create records, update records, send emails, launch flows, post to Chatter, invoke Apex code.

• Generate reports

• Export data to CSV

• Delete records