Hospitality English Test

What type of accommodation is typically mobile and used for camping?

• Chalet

• Villa

• Caravan

• Guest House

Which of the following is NOT typically found in a 5-star hotel?

• Multilingual staff

• Shared bathrooms

• Room service

• Complimentary toiletries

Which room type is best for a couple wanting a shared bed?

• Twin

• Single

• Double

• Suite

Which phrase would you use when taking a reservation by phone?

• 'I'll just check that.'

• 'How long will you be staying?'

• 'Your room is ready.'

• 'You have to pay now.'

Where is the fitness centre located?

• In front of the spa

• Behind the changing rooms

• Opposite the changing rooms

• Next to the café

I'd like to book a __________ room for two nights, please.

Could you please ______ this registration card?

Your room number is 205. It's on the second __________.

The restaurant is open _____7 am to 10 pm. Would you like to have dinner there?

__________ I help you with your luggage, madam?