ECS Intro Quiz

What is the main goal of effective communication?

• To speak as much as possible

• To win an argument

• To ensure the message is understood as intended

• To impress the listener

Which of the following is a key element of the communication process?

• Grammar

• Channel

• Internet

• Opinion

Nonverbal communication includes all the following EXCEPT:

• Facial expressions

• Eye contact

• Tone of voice

• Writing an email

Active listening involves:

• Interrupting when you disagree

• Nodding and making eye contact

• Thinking about your response while the other speaks

• Avoiding questions

What is a barrier to effective communication?

• Clear message

• Feedback

• Noise

• Open-mindedness

Which of the following is the BEST example of feedback?

• A person speaking continuously

• Silence during a presentation

• A nod or a verbal response like "I see"

• Background music

What is the purpose of asking questions during a conversation?

• To confuse the speaker

• To interrupt the flow

• To show interest and seek clarification

• To change the topic quickly

Why is body language important in communication?

• It replaces written text

• It adds emotion and meaning to words

• It is more important than grammar

• It is not important at all

Which of these is an example of verbal communication?

• A smile

• A handshake

• A phone conversation

• A poster

In a group discussion, effective communicators should:

• Speak loudly and dominate

• Ignore others' opinions

• Listen, contribute clearly, and respect turn-taking

• Avoid eye contact