Chapter 11

Human resource management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals.

• True
• FALSE

Human resource management is receiving increased attention because the shift from traditional manufacturing industries to service and high-tech manufacturing industries requires workers to have more technical job skills.

• True
• FALSE

Recruiting is relatively easy today because qualified labor is so plentiful.

• True
• FALSE

Today, human resource management is viewed as a clerical function of keeping personnel records and processing payroll.

• True
• FALSE

The human resource function has become so critical that it is now a concern of all managers.

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• FALSE

The human resource manager's job is easier today than it was in the past because a growing percentage of the workforce is highly educated and well-prepared for jobs in the contemporary business environment.

• True
• FALSE

The reason industries such as robotics and biotechnology have grown rapidly in recent years is that the United States has a surplus of highly educated and experienced workers available for employment in these fields.

• True
• FALSE

One of the challenges facing today's human resource managers is a shift in the age distribution of the labor force, including aging baby boomers, many of whom are deferring retirement.

• True
• FALSE

Today's workers have an increased demand for benefits tailored to their individual needs.

• True
• FALSE

Today's workers place a lower priority on leisure time than they did in the past.

• True
• FALSE