ISO 29001:2020 Documented Information

Which clause in ISO 29001:2020 deals specifically with documented information?

• 4.1

• 6.1

• 7.5

• 10.2

What is the primary purpose of documented information?

• Reduce training costs

• Ensure consistent process execution

• Comply with financial regulations

• Eliminate audits

Documented information includes:

• Emails only

• Verbal communications

• Policies, procedures, and records

• Marketing materials

What must organizations do to control documented information?

• Translate it into multiple languages

• Approve, review, and update as necessary

• Print it monthly

• Share it with suppliers automatically

Which of the following is NOT a type of documented information?

• Work instructions

• Training records

• Machine noise

• Quality policy

Records serve as:

• Suggestions for future action

• Evidence of results achieved

• Tools for advertising

• Optional notes

Which of the following best represents "control of documented information"?

• Limiting access to only one person

• Ensuring availability and preventing misuse

• Using only hard copies

• Locking documents in a cabinet

Documented information can be stored in:

• Written format only

• Any media and format

• Verbal instructions

• Only paper-based folders

What should be done before distributing a new version of a procedure?

• Delete the old one without review

• Approve the new version

• Share via social media

• Ask the supplier

Which clause in ISO 29001:2020 includes requirements for maintaining documented information?

• 7.4

• 7.5.3

• 8.5.1

• 9.2