Housekeeping Department Quiz

Who is at the top of the housekeeping department organizational chart?

• Room Attendant

• Executive Housekeeper

• Housekeeping Supervisor

• General Manager

The Executive Housekeeper reports directly to:

• Chief Engineer

• Front Office Manager

• General Manager

• Human Resources

Which position is responsible for inspecting cleaned rooms for quality?

• Linen Attendant

• Room Attendant

• Housekeeping Supervisor

• Laundry Attendant

The staff member who cleans guest rooms is called:

• Bellboy

• Janitor

• Room Attendant

• Floor Supervisor

The role responsible for handling guest laundry is:

• Houseman

• Laundry Attendant

• Public Area Attendant

• Executive Housekeeper

Which department works closely with housekeeping to ensure room availability?

• Security

• Kitchen

• Front Office

• Maintenance

Public Area Attendants are responsible for:

• Cleaning guestrooms

• Managing linen inventory

• Cleaning lobbies and hallways

• Supervising housekeeping staff

The person responsible for scheduling and training staff is usually the:

• Floor Supervisor

• Executive Housekeeper

• Maintenance Supervisor

• Laundry Supervisor

Which of the following positions deals with cleaning carpets and floors in public areas?

• Linen Room Attendant

• Floor Attendant

• Guest Room Attendant

• Janitor

What does the Linen Room Supervisor manage?

• Guest complaints

• Cleaning public areas

• Distribution of clean linens

• Cleaning guest rooms