Chap 9

Business ___________________ are systematic attempts to convey information, answer questions, and solve problems.

In a report using the ___________________ organizational pattern, the problem, discussion, and findings are presented before the conclusions and recommendations.

Use ____________________ format for short (usually eight or fewer pages) informal reports addressed outside an organization.

Use Empowered Team Decision-Making Without Losing Control is an example of a(n) ____________________ heading.

A distinct type of information report is the ____________________ report. In this type of report, business travelers identify the event they attended or the company they visited; summarize three to five main points objectively; and, if requested, itemize their expenses on a separate sheet.

The purpose of a(n)___________________ report is used to tell management whether a nonroutine project is on schedule.

____________________ or recommendation reports attempt to solve problems by evaluating options and offering recommendations.

A(n) ___________________ condenses the primary ideas, conclusions, and recommendations of a longer report or publication.

When a company must decide whether to proceed with a plan of action, it may require a(n) ___________________ report.

___________________ are a record of the proceedings of a meeting.