Hiring and Communication Skills Quiz

Which of the following are possible costs of hiring an employee who isn’t really a good match?

• Opportunities

• Time and money

• Unnecessary friction in the workplace

• All of the above

Regarding personal values, a good job candidate has…

• … the same set of values as your company.

• … values that can be changed or shaped.

• … values that are compatible with your company’s values.

• … the ability to convince others of their values.

Which of the following is required in order for diversity to be a strength?

• Trust and respect

• Competitiveness and diligence

• Leadership and assertiveness

• Agreement and lack of conflict

Which of the following would be good to make note of when assessing a candidate’s communication skills? Select all that apply:

• Clarity

• Speed

• Focus

• Confidence

• Tone

When trying to establish rapport, it is best to stick to which of the following types of conversational topics?

• Family and health

• Job-related matters

• Religion and politics

• Living situation

Which of the following are ways of reducing your personal biases in an interview process? Select all that apply:

• Make interview questions consistent from candidate to candidate

• Ensure you refer to names and photos of candidates

• Use a scoring system

• Have a diverse hiring panel

• Removing personal information from applications