Sales Mindset

Sales Mindset

Vocational training

15 Qs

quiz-placeholder

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Sales Mindset

Sales Mindset

Assessment

Quiz

Other

Vocational training

Practice Problem

Medium

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Lemon Pharmacy

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15 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the main goal of Consultative Selling?

  • A. Selling as many products as possible

  • B. Solving customer problems

  • C. Promoting company products

  • D. Reducing customer complaints

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. In communication, which element carries the most impact?

  • A. Words (Verbal)

  • B. Tone of Voice (Vocal)

  • C. Body Language (Visual)

  • D. Volume of Speaking

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. What does the WWHAM protocol help with?

  • A. Promoting sales

  • B. Understanding customer needs

  • C. Identifying product discounts

  • D. Improving pharmacist’s image

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. How long do first impressions usually last?

  • A. 2 minutes

  • B. 5 seconds

  • C. 20 seconds

  • D. 1 minute

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. Which of the following is an example of Engaged Listening?

  • A. Repeating customer words

  • B. Interrupting for faster service

  • C. Taking notes silently

  • D. Maintaining eye contact and nodding

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. What is the correct order of the 5-step sales process?

  • A. Opening – Probing – Understanding – Closing – Covering

  • B. Opening – Probing – Covering – Understanding – Closing

  • C. Opening – Probing – Understanding – Covering – Closing

  • D. Probing – Opening – Covering – Closing – Understanding

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

  1. What’s the correct way to improve verbal communication?

  • A. Use technical terms frequently

  • B. Avoid eye contact

  • C. Paraphrase and find common ground

  • D. Speak quickly to save time

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