Card Refresher 1

1. 1. Below will be credit card services except :

• a) Cash advance

• b) Credit Limit Increase

• c) Smart Cash Plus

• d) Balance Transfer

2. 2. Select the correct payment method for retail purchases, EXCEPT

• a) Pin & Pay

• b) Mobile Wallet

• c) Online Transfer

• d) Contactless

3. 3. Minimum income requirement for credit card sold by Contact Centre

• a) 24,000

• b) 36,000

• c) 72,000

• d) 60,000

4. 4. Which of the sentence below is FALSE about Late Payment Charge?

• a) 1% of minimum payment amount due

• b) Minimum is RM10

• c) Maximum is RM100     

• d) 1% of statement balance due

5. 5. Customer would like to apply for supplementary card for his/her spouse who is a foreigner , what is the action required?

• a) get a copy of supp card passport

• b) ask customer to go to branch

• c) advise customer we unable to proceed with the application

6. 6. What is grace period?

• a) cooling of period from the card approved date

• b) the time between a purchase and receiving your CC statement

• c) the time between the end of your billing cycle and your payment due date if you pay in full

• d) the period when you can use your CC without any repayment

7. 7. What is the reward points rate for foreign currency spending on the HSBC Travel One Credit Card?

• a) 5x points

• b) 8x points

• c) 1x points

• 10x points

8. 8. What is the rewards earned for the domestic spending for Visa/Master Platinum Credit Card?

• a) 0.2%

• b) 1x RP

• c) 5x RP

• d) No rewards at all

9. 9. What is the cashback cap per month for bonus category ( dining ,shopping, entertainment) for Live+ card ?

• a) RM90

• b) RM 45

• c) RM30

• d) no cap

10. 10. What discount does the Live+ Dining Programme offer at selected restaurants?

• a) 10%

• b) 15%

• c) 20%

• d) 5%