Order Processing Quiz: Medon Online

What is the first step in the order processing workflow after receiving an order?

• Assign the order to a rider

• Call the customer for confirmation

• Update the status to "Picked Up"

• Download the MediRide App

Why is it important to update the order status to "Picked Up" when the rider collects the package?

• It helps track inventory

• Without this step, the rider cannot mark the order as "Delivered"

• It automatically notifies the customer

• It reduces shipping costs

What is the name of the app used by riders to update delivery statuses?

• Medon Delivery

• MediRide App

• QuickShip

• RiderConnect

Who is responsible for updating the order status to "Delivered"?

• The store manager

• The customer

• The rider via the MediRide App

• The system automatically updates it

What additional step should the rider take when marking an order as "Delivered"?

• Call the customer again

• Take a photo and add a comment in the notes

• Return to the store immediately

• Print a receipt