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Digital Customers Quiz

Authored by Sfiso Mahlangu

Social Studies

University

Used 1+ times

Digital Customers Quiz
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11 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a key motivation for digital customers?

Price sensitivity

Brand loyalty

Convenience

Traditional shopping habits

Face-to-face interaction

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which factor most influences digital customer expectations?

Store location

Product packaging

User experience

Store layout

TV advertising

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a common fear for digital customers?

Missing discounts

Unfriendly staff

Data privacy breaches

Traffic

Parking fees

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which step comes first in the online buying process?

Evaluation

Purchase

Awareness

Post-purchase

Abandonment

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following best describes a digital customer profile?

A company brochure

An email subject line

A buyer persona

A product label

A price tag

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which tool is often used to track online customer behavior?

Scanner

Survey

Google Analytics

Poster

TV

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which device do digital customers most commonly use to shop online?

TV

Radio

Tablet

Billboard

Desktop printer

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