POST- TEST HOSPITALITY
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Professional Development
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20 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
1. Hospitality berasal dari bahasa latin yaitu "hospes" yang artinya?
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
2. Hal dasar dalam Hospitality adalah?
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
3. Sikap yang harus dimiliki dalam hospitality adalah?
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
4. Apa yang dimaksud dengan "customer first mindset"?
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
5. Berikut adalah contoh komunikasi positif dalam hospitality, kecuali?
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
6. Salah satu contoh penerapan hospitality di resto adalah?
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
7. Mengapa body language penting bagi customer?
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