8.Which of the following is an example of a counterproductive work behavior (CWB)?

C. Intentionally working slowly

A. Helping a coworker with their tasks

B. Taking initiative in a new project

11.What is the purpose of a needs assessment before training? A. To evaluate trainer performance B. To create job descriptions C. To identify if and where training is needed D. To hire new employees

C. To identify if and where training is needed

A. To evaluate trainer performance

12.Which of the following is an example of intrinsic motivation? A. Earning a bonus B. Getting a promotion C. Personal satisfaction from completing a task D. Public recognition

C. Personal satisfaction from completing a task

13.Which performance appraisal method uses examples of effective and ineffective behavior?

B. Behaviorally Anchored Rating Scales (BARS)

14.A team with high cohesion but low task performance is likely experiencing:

C. Organizational citizenship behavior

15. Organizational culture refers to:

C. Shared values, beliefs, and norms within an organization

B. The physical layout of the building

D. The diversity statistics of the workforce

16. Mentoring in the workplace is best described as:

C. An experienced employee guiding a newer one

D. Watching training videos independently

17. Job enlargement involves:

B. Increasing the number of tasks at the same skill level

A. Adding more responsibility to a job

D. Providing more performance feedback

18. Upward communication in organizations refers to:

C. Feedback or information flowing from employees to managers

A. Instructions from management to employees

B. Communication between coworkers

19. Turnover refers to:

B. The rate at which employees leave an organization

A. An employee receiving a promotion

D. The rotation of shift schedules

20. Lewin’s three-stage model of change includes:

C. Unfreezing, changing, refreezing

A. Preparation, execution, reinforcement

22. An organization is introducing a new software system. Employees are resisting because they feel unprepared. What would be the best initial step based on Lewin's change model?

C. Unfreeze the current state by explaining the need for change and providing training

B. Begin using the system immediately

23. A hiring manager uses graphology to make final hiring decisions. What is the main concern with this method?

B. It has low reliability and low predictive validity

C. It’s difficult to administer

D. It favors extroverted candidates

24.An employee finds out their manager is manipulating data to make the department look better. The employee wants to report it, but fears retaliation. What ethical practice should the organization encourage?

B. Whistleblower protection policy

C. Open-door policy only with HR

D. Strict confidentiality for all data

25.You ’re hiring for a customer service role that requires patience and emotional control. One applicant scores high on neuroticism. Based on the Big Five model, what might be a concern?

B. The applicant may struggle to manage stress and emotional demands

A. The applicant may be too focused on details

C. The applicant will lack motivation

D. The applicant may be too introverted for the role

26. A team is experiencing conflict over how to approach a project. The disagreement is focused on the tasks, not personal issues. What type of conflict is this, and is it necessarily harmful?

B. Task conflict; can be constructive

A. Relationship conflict; always harmful

C. Structural conflict; needs mediation

D. Personality conflict; requires counseling

27. An employee notices that a colleague with the same job title and performance receives a higher salary. According to equity theory, how might the employee respond?

C. Reduce their input to restore balance

B. Increase their effort to earn a raise

D. Ignore the difference if they enjoy the work

28. A new manager struggles to motivate a high-performing, independent team by constantly giving instructions. Based on situational leadership theory, what adjustment should they make?

B. Adopt a delegating or supporting style

A. Increase monitoring and supervision

C. Use autocratic leadership to reinforce authority

D. Provide rewards for compliance

29. A manager notices that team members from minority backgrounds are less likely to speak up in meetings. What should the manager do to promote inclusivity?

C. Encourage input through anonymous surveys and inclusive facilitation

A. Assume silence means agreement

B. Call out quiet members publicly

D. Schedule fewer meetings to reduce pressure

30. In a flexible work schedule the term bandwidth defines the range of hours ___________.

c. within which the employee can choose to work

a. within which an employee is scheduled to work

b. within which everyone is required to work

d. that are most popular to work

31. During a downsizing process, employees become anxious, fearing they’ll lose their jobs. Productivity drops. What is a key I/O psychology strategy to reduce this negative effect?

C. Provide transparent communication and support services

A. Reduce communication during the transition

B. Offer vague reassurances to avoid panic

D. Delay restructuring announcements until after layoffs

34. An organization wants to prepare high-potential employees for future leadership roles. Which strategy is most effective?

C) Use job rotation and stretch assignments

A) Assign routine tasks to build consistency

B) Enroll them in external online courses only

D) Delay promotions until formal credentials are earned

35. The annual engagement survey shows declining enthusiasm. Exit interviews suggest employees feel undervalued. Which initiative is most likely to boost engagement?

C) Create more recognition and feedback systems

A) Reduce vacation days to increase productivity

B) Increase salaries across the board

D) Automate routine tasks to cut costs

37. A high-performing employee becomes defensive when receiving constructive feedback from their manager. What should the manager do first?

C) Use behaviorally specific and non-judgmental language

A) Focus only on positive aspects of performance

B) Avoid giving feedback in the future

D) Document the incident and report to HR

38. A team is meeting its goals but reports feeling emotionally exhausted and detached from the work. What should leadership prioritize?

A) Provide time off and encourage recovery activities

B) Increase performance bonuses

C) Rotate team members to different departments

D) Increase job demands to enhance challenge

41. A sales team is failing to apply techniques taught during training sessions. What’s the most likely problem?

B) The training lacked active learning and relevance

D) The material was too entertaining

42. An employee frequently interrupts colleagues and makes dismissive comments in meetings. Performance is otherwise acceptable. What is the best course of action for the manager?

C) Address the behavior privately and reinforce respectful norms

A) Ignore the behavior unless productivity declines

B) Publicly call out the employee during a meeting

D) Ask the team to adapt to the employee's communication style

50. Which of the following is an example of intrinsic motivation?

C. Personal satisfaction from completing a task

Day 2 I/O Psychology

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MULTIPLE CHOICE QUESTION

30 sec • 1 pt

1. Which of the following is the primary purpose of job analysis?

A. To train new employees

B. To evaluate organizational culture

C. To identify the knowledge, skills, and abilities needed for a job

D. To conduct market research

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

2. Which selection method has the highest predictive validity for job performance?

A. Unstructured interview

B. Reference checks

C. Cognitive ability tests

D. Graphology

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

3. According to Herzberg’s two-factor theory, which of the following is a hygiene factor?

A. Recognition

B. Opportunities for growth

C. Salary

D. Achievement

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

4.Which leadership style is most associated with high performance and satisfaction when followers are competent and motivated?
A. Autocratic
B. Transformational
C. Laissez-faire
D. Transactional

A. Autocratic

B. Transformational

C. Laissez-faire

D. Transactional

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

5.Job satisfaction is most strongly related to:

A. Intelligence

B. Physical environment

C. Personality and work conditions

D. Age and education level

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

6.Groupthink is most likely to occur in groups that:

A. Encourage debate and conflict

B. Lack clear leadership

C. Value harmony over critical thinking

D. Are made up of diverse members

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

7.Which of the following best defines the 360-degree feedback method?

A. Feedback from the employee's direct supervisor only

B. Self-assessment only

C. Feedback from multiple sources, including peers and subordinates

D. Annual performance review

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Day 2 I/O Psychology

1. Which of the following is the primary purpose of job analysis?

2. Which selection method has the highest predictive validity for job performance?

3. According to Herzberg’s two-factor theory, which of the following is a hygiene factor?

4.Which leadership style is most associated with high performance and satisfaction when followers are competent and motivated?
A. Autocratic
B. Transformational
C. Laissez-faire
D. Transactional

5.Job satisfaction is most strongly related to:

6.Groupthink is most likely to occur in groups that:

7.Which of the following best defines the 360-degree feedback method?

8.Which of the following is an example of a counterproductive work behavior (CWB)?

9.Which document is created from job analysis and lists tasks and responsibilities?

10.Which recruitment strategy focuses on filling positions with current employees?

Access all questions and much more by creating a free account

Similar Resources on Wayground

Popular Resources on Wayground

Discover more resources for Science

Day 2 I/O Psychology

1. Which of the following is the primary purpose of job analysis?

2. Which selection method has the highest predictive validity for job performance?

3. According to Herzberg’s two-factor theory, which of the following is a hygiene factor?

4.Which leadership style is most associated with high performance and satisfaction when followers are competent and motivated?A. AutocraticB. TransformationalC. Laissez-faireD. Transactional

5.Job satisfaction is most strongly related to:

6.Groupthink is most likely to occur in groups that:

7.Which of the following best defines the 360-degree feedback method?

8.Which of the following is an example of a counterproductive work behavior (CWB)?

9.Which document is created from job analysis and lists tasks and responsibilities?

10.Which recruitment strategy focuses on filling positions with current employees?

Access all questions and much more by creating a free account

Similar Resources on Wayground

Popular Resources on Wayground

Discover more resources for Science

4.Which leadership style is most associated with high performance and satisfaction when followers are competent and motivated?
A. Autocratic
B. Transformational
C. Laissez-faire
D. Transactional