Worksheet Questions Extraction

When do you report a work related injury?

• Reporting is not required

• As soon as it happens

• The next day

• After the Doctor appointment

When do you initially follow up with a potential Leads / Tours?

• You don't have to, Entrata sends out auto-communication

• Within 24-Hours

• Within 3 days

• Within 48-Hours

How long does it take a Resident Refund to process?

• As soon as FMO is completed

• 1 week

• 15-Days

• Up to 30-days

After Warranty items are received and invoiced, the process is complete.

• True

• False

Which apartment should I get rent ready and lease first?

• 8 days vacant

• 79 days vacant

• 97 days vacant

How often should the Safe and Sanitary Inspection be completed?

• Every quarter

• Every year

• Every other year

• Every decade

Which of these key control steps is improper?

• Re-key the lock at turnover

• Document each key check out/in

• Keep keys in a locked box

• Its okay to hand out the last key

What is optional in dealing with prospects?

• Flagging the visit as a tour, if it was a tour

• None

• Following up and following through with the prospect

• Entering the guestcard in Entrata

Pre-close consists of

• Double checking for GL code errors

• Checklist

• All of the above

• Double checking for missed invoices

What is the owner's goal?

• Keep NOI the same

• Increase NOI

• Decrease ROI

• Decrease NOI