Active Listening Quiz

What is a benefit of asking open-ended questions?

• It ends the conversation quickly

• It encourages detailed responses

• It confuses the speaker

• It limits the discussion

When you’re actively listening, you should look ________.

• at the ground

• at the speaker

• out the window

• at a page of notes

What is an example of a distraction during a conversation?

• Verbal feedback like "uh-huh" and "I see"

• Checking your phone

• Nodding in agreement

• Asking questions

What type of listening is focused on understanding the speaker's perspective?

• A) Appreciative

• B) Empathetic

• C) Comprehensive

• D) Critical

What type of communication involves eye contact and leaning in?

• Negative communication

• Nonverbal communication

• Verbal communication

• Written communication

Which skill is crucial for productive dialogue?

• Conversation skills

• Turn-taking

• Empathy

• Introspection

Effective listening skills include which of the following?

• Judging the speaker's message before they have finished

• Giving feedback that is relevant and constructive

• Focusing on the speaker's appearance

• Thinking about your response while the other person is talking

Hearing, thinking about and responding to another person’s message is

• “I” Message

• Active Listening

• Body Language

• Mixed Messages

What is one way to learn more during a conversation?

• Ask open-ended questions

• Interrupt frequently

• Talk about yourself

• Avoid eye contact

Which type of listening is most likely used in a debate?

• A) Empathetic

• B) Appreciative

• C) Comprehensive

• D) Critical