Tourism

¿Qué frase puedo usar para ofrecer ayuda al cliente?

• The total cost is $900.

• You will stay in a luxury hotel.

• Let’s confirm the reservation.

• How can I help you, today?

¿Cuál de estas frases sirve para preguntar el presupuesto del cliente?

• What’s your travel experience?

• What’s your travel date and budget?

• Would you like a brochure?

• Do you want to add extra activities?

¿Cuál es una forma correcta de saludar a un cliente?

• Where do you want to go?

• Good morning! Welcome to Sunny Travels Agency.

• I can show you the hotel pictures.

• You need to book a tour now.

¿Qué frase uso para describir lo que incluye un paquete?

• This package doesn’t exist.

• The weather is sunny, so you can go to the beach.

• You must pay now.

• This tour includes meals and accommodation.

¿Qué frase puedo usar para mostrar el folleto?

• Please read the email.

• Look at the photos online.

• Here in the brochure, you can see our tours.

• Tour starts at 2 p.m.

¿Cómo puedo mencionar la duración del viaje?

• It lasts 5 days and 4 nights.

• 4-star hotel

• Would you like to cancel?

• You will visit 3 differents places.

¿Cuál frase es adecuada para cerrar una venta?

• Welcome to the tour. I will be your guide tour.

• Would you like to confirm your booking now?

• Do you want to cancel your flight?

• Can I give you a review?

¿Qué frase me ayuda a crear urgencia para reservar?

• It might rain tomorrow.

• The tour finishes at 6:00 PM

• We have limited availability.

• You don’t need to hurry.

¿Cómo puedo hablar sobre el precio del paquete?

• We don’t accept cash

• 9. You can’t travel.

• The total cost is $850 per person.

• Only free time

¿Manera correcta de pedir la información del cliente?

• Are you traveling alone?

• Can I have your name and ID to proceed?

• Can I take your photo?

• What information do you need to get?