
Complaint or Not
Authored by Maya Sevilla
Business
Professional Development
Used 5+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
I've called three times and still haven't received an update. This is unacceptable.
Explicit Complaint
Implicit Complaint
Feedback
Compliment
2.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
I'm not happy with how long this is taking, but I guess that's just how it is.
Explicit Complaint
Implicit Complaint
Feedback
Compliment
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Your team was very helpful and explained everything clearly.
Explicit Complaint
Implicit Complaint
Feedback
Compliment
4.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
It would be great if we could track our claims online.
Explicit Complaint
Implicit Complaint
Feedback
Compliment
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
I don't agree with your decision and I want to escalate this.
Explicit Complaint
Implicit Complaint
Feedback
Compliment
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
I'm disappointed that no one told me about the excess.
Explicit Complaint
Implicit Complaint
Feedback
Compliment
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Thanks for sorting that out so quickly!
Explicit Complaint
Implicit Complaint
Feedback
Compliment
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