5S System and Hotel Management Quiz

What is the first step in the 5S system?

• Seiso

• Seiri

• Seiketsu

• Shitsuke

What does "Standardize" mean in the 5S method?

• Remove unnecessary items.

• Create a schedule for cleaning.

• Set rules to keep organization consistent.

• Keep everything in its original place.

A hotel that offers long-term lodging with kitchen and laundry facilities is:

• Resort Hotel

• Business Hotel

• Motel

• Extended Stay Hotel

Who is the head of team responsible for overseeing the entire housekeeping department?

• Uniform Room Attendant

• Linen Room Attendant

• Executive Housekeeper

• Deputy Housekeeper

Which 5S principle refers to keeping the area clean and neat?

• Sort

• Sustain

• Shine

• Set in Order

The primary duty of a guest room attendant is to:

• Prepare food in the kitchen

• Clean and prepare guest rooms

• Wash guests' laundry

• Manage hotel finances

Which S ensures that 5S becomes a habit and part of culture?

• Shitsuke

• Seiso

• Seiri

• Seiketsu

The 5S step that focuses on arranging and labeling items so they are easy to find is:

• Set in Order

• Standardize

• Shine

• Sort

Which staff member is in charge of cleaning hotel public areas like lobbies?

• Public Area Attendant

• Housekeeper

• Concierge

• Housekeeping Supervisor

Your hotel is located in a beach area with a breezy climate and scenic views. What type of hotel is most suitable for this location?

• Business Hotel

• Luxury Hotel

• Resort Hotel

• Motel