Classification of Business Tech

A tool used by hotels to manage bookings, check-ins, housekeeping, and billing.

• B2B

• B2C

• Internal Operation

• Social Media

A website where tourists can book and review restaurants, hotels, and attractions.

• Internal Operation

• POS System

• Inventory Software

• B2C

A platform used by travel companies to manage suppliers and customize tour packages.

• Customer Service App

• POS System

• B2B

• Internal Operation

A system used within a hotel to manage employee schedules and attendance.

• B2C

• Internal Operation

• Travel Aggregator

• Ticketing Platform

A tool that allows hotel managers to schedule staff shifts and monitor attendance.

• Airbnb – B2C

• 7shifts – Internal Operation

• Klook – B2C

• SiteMinder – B2B

A peer-to-peer service that lets tourists book unique lodging hosted by locals.

• Airbnb – B2C

• Travelport – B2B

• Cloudbeds – Internal Operation

• STR – Internal Operation

This tool connects travel agencies with booking data from airlines and hotels.

• Facebook Ads – B2C

• Tourwriter – Internal Operation

• Travelport – B2B

• Agoda – B2C

A cloud-based PMS used in small to mid-sized hotels for managing operations.

• Klook – B2C

• Cloudbeds – Internal Operation

• TripAdvisor – B2C

• Travelport – B2B

Mobile-first app for buying tickets to local attractions like theme parks or city tours.

• Klook

• Tourwriter

• STR

• Travelport

Helps travel agencies build itineraries and book services directly with suppliers.

• Klook

• 7shifts

• Tourwriter

• STR