Oral Communication Review

Among the choices, which do you think best defines communication?

• A. The process of transferring data from one person to another.

• B. The act of talking and listening between two or more people.

• C. The exchange of information, ideas, or feelings through a common system of symbols, signs, or behavior.

• D. A one-way transmission of messages from a sender to a receiver.

2. 2. Which communication model introduces the concept of feedback as a crucial component?

• A. Linear Model

• B. Shannon-Weaver Model

• C. Transactional Model

• D. Aristotle’s Model

3. 3. When a teacher gives instructions in class, which function of communication is being used?

• A. Emotional Expression

• B. Regulation and Control

• C. Motivation

• D. Social Interaction

4. 4. Which function of communication is used when a person encourages others to take action?

• A. Motivation

• B. Information Dissemination

• C. Control

• D. Emotional Expression

5. 5. Which of the following is an example of nonverbal communication?

• A. Texting a friend

• B. Smiling at someone

• C. Saying “Thank you”

• D. Calling someone by phone

6. 6. What distinguishes verbal from nonverbal communication?

• A. Verbal uses facial expressions

• B. Verbal uses words and language

• C. Nonverbal is always unintentional

• D. Nonverbal uses written symbols

7. 7. Which of the following is NOT one of the 7 Cs of effective communication?

• A. Clarity

• B. Credibility

• C. Conciseness

• D. Courtesy

8. 8. Which of the 7 Cs is concerned with removing unnecessary words?

• A. Concreteness

• B. Conciseness

• C. Completeness

• D. Consideration

9. 9. Which model views communication as a one-way process?

• A. Transactional Model

• B. Interactive Model

• C. Shannon-Weaver Model

• D. Berlo’s SMCR Model

10. 10. Which “C” ensures that the message is specific, vivid, and backed with facts?

• A. Concreteness

• B. Courtesy

• C. Clarity

• D. Consideration