Q4 Leadership Quiz

Which analysis is included in the agenda?

• IBC & DCOM Analysis

• SWOT Analysis

• PEST Analysis

• GAP Analysis

What is one way to demonstrate a culture of operational excellence?

• By focusing solely on financial results.

• By embedding principles of process excellence into employee behaviors.

• By ignoring employee feedback.

• By reducing training programs.

According to the diagram, what is the percentage of Positive Followers in an organization?

• 5%

• 10%

• 70%

• 15%

What action is suggested for dealing with individuals who "Won’t or can’t change"?

• Praise and reward

• Isolate and remove

• Encourage and support

• Ignore and overlook

What is one of the roles of a leader in shaping the work environment?

• To provide clear direction for required results and supporting behavior

• To focus solely on individual achievements

• To ignore obstacles and challenges

• To ensure people work independently without support

What type of environment should a leader build for effective performance?

• An environment where people "want to" perform

• An environment where people "have to" perform

• An environment with no performance expectations

• An environment focused only on competition

Which behavior involves communicating specific expectations?

• Actively observe

• Ask questions and actively listen

• Communicate pinpointed expectations

• Apply balanced consequences

What should a leader do to validate their observations?

• Provide pinpointed feedback

• Actively observe

• Use the 3 WHAT’S framework

• Apply IBC mental model

Which behavior focuses on providing specific positive and constructive feedback?

• Request and act upon personal feedback

• Drill down to root cause

• Provide pinpointed positive & constructive feedback

• Use DCOM to analyze situations

What is the purpose of using the 3 WHAT’S framework?

• To shape behaviors

• To provide feedback

• To analyze situations

• To validate observations