1/68_30000-1201_Email & Memo

What is the main purpose of sending a business email?

• To entertain colleagues

• To communicate professionally with clients, partners, or colleagues

• To express personal opinions

• To send spam

What should the subject line of a business email be like?

• Long and detailed

• Informal and casual

• Concise and state the main purpose

• Left blank

Which of the following is a formal salutation?

• Hello [team/department name]

• Hello [name]

• Dear Mr./Ms. ...,

• Hey!

What is the main purpose of the body content of an email?

• To tell a joke

• To clearly state your point

• To ask unrelated questions

• To discuss personal matters

What does CC in email stand for?

• Carbon Copy

• Courtesy Copy

• Confidential Copy

• Creative Content

Which of the following refers to the greeting used in English emails?

• Salutation

• Body content

• Subject Line

Which of the following refers to the main content of an English email?

• Salutation

• Body content

• Subject Line

Which of the following is a part of a business email?

• Salutation

• Content

• Signature

• Closing

Which of the following is an appropriate greeting in a business email?

• Hello [First Name],

• Hi [Team/Department Name],

• Dear Sir/Madam,

• Yo!

Which of the following is an opening sentence in a business email?

• Closing remarks

• Opening sentences

• Attachments

• Subject Line