WEEK 5 CC101

1. What area of the IT department connects user departments with IT and initiates new system designs?

• a. Programming

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  b. Operations

• c. Systems and Procedures

• d. Quality Assurance

2. Which role focuses on testing software for errors before release?

• a. Business Analyst

• b. Software Developer

• c. QA Analyst

• d. Project Manager

3. In a small IT department, it is common for employees to:

• a. Specialize only in networking

• b. Only perform operations tasks

• c. Work in external BPO offices

• d. Handle multiple responsibilities

4. A person who maintains communication systems like LANs and WANs is a:

• a. Web Developer

• b. Network Engineer

• c. IT Consultant

• d. Systems Analyst

5. What is a primary responsibility of a Software Developer?

• a. Managing IT vendor contracts

• b. Designing network security

• c. Writing and testing computer programs

• d. Selling tech products

6. Which job role is most involved with client-facing services like sales and tech support?

• a. Front Office BPO

• b. Operations Staff

• c. Systems Developer

• d. Programmer

7. A Business Analyst’s primary role is to:

• a. Maintain network infrastructure

• b. Write JavaScript code

• c. Improve business processes using IT solutions

• d. Monitor daily computer operations

8. What is one key skill required for a Web Designer?

• a. Financial analysis

• b. Creativity

• c. Network security

• d. Payroll systems

9. Which IT role focuses on working with external clients to implement systems?

• a. IT Support Analyst

• b. IT Consultant

• c. Data Modeler

• d. QA Analyst

10. The Operations area of the IT department is responsible for:

• a. Designing applications

• b. Scheduling IT tasks and output distribution

• c. Training new users

• d. Selling software solutions