CSS 1 QUIZ 1

What does computer system servicing refer to?

• Only hardware repair and maintenance

• The practice of maintaining, repairing, and optimizing computer systems

• Software installation only

• Network troubleshooting exclusively

Which of the following is NOT mentioned as a current trend in computer system servicing?

• Cloud-based diagnostics and remote servicing

• IoT device integration

• Quantum computing repairs

• AI-assisted diagnostics

What tool would a technician use to connect to a client's computer remotely for diagnostics?

• Multimeter

• Team Viewer

• Wire stripper

• Loopback adapter

An anti-static wrist strap is used to:

• Prevent the buildup of static electricity

• Improve grip when handling tools

• Measure electrical current

• Strip wire insulation

Which screwdriver type has a star-shaped head and is commonly found in laptops?

• Flat-head screwdriver

• Phillips head screwdriver

• Torx head screwdriver

• Hex screwdriver

What is the primary purpose of an anti-static mat?

• To provide cushioning for delicate components

• To prevent static electricity from building up

• To organize small parts

• To clean computer surfaces

Which tool is specifically designed to drive bolts and screws with hexagonal sockets?

• Phillips head screwdriver

• Flat-head screwdriver

• Allen wrench

• Torx screwdriver

A crimping tool is used to:

• Strip electrical insulation from wires

• Cut wires diagonally

• Conjoin two pieces of metal by deforming them

• Test LAN cable connections

What cleaning tool is recommended for cleaning computer components without scratching or leaving debris?

• Paper towel

• Regular cloth

• Tissue paper

• Lint-free cloth

Which tool is used to test the integrity of circuits and the quality of electricity in computer components?

• Cable tester

• Loopback adapter

• Multimeter

• Impact tool