CCS 1

Communication is done with oneself.

• Intrapersonal Skills

• Interpersonal Skills

• Innerpersonal Skills

• Interconnected Personal Skills

The abilities people use to effectively interact and communicate with others

• Intrapersonal Skills

• Interpersonal Skills

• Innerpersonal Skills

• Interconnected Personal Skills

This is the ability to see things in the mind, how they are meant to be, or how you plan them.

• Recognize Negative Thoughts

• Compassion

• Decision Making

• Visualization

What are the 3 types of communication

What type of goals are typically not achievable in one simple step?

• Big-picture goal

• Objective Goal

• Milestone Goal

• Mini Goal

In the BPO Industry, it is focused on a task that moves the company forward.

You know when you will evaluate whether the goal was achieved.

Refers to the fact that a goal has to have a ruler or scoreboard attached to it.