VERBAL & WRITTEN COMMUNICATION

Saying “Yes, Chef!” is a proper way to acknowledge instructions in a professional kitchen.

• True

• False

You should raise your voice aggressively if someone doesn't hear your instruction the first time.

• True

• False

Tone of voice can affect how a verbal message is understood.

• True

• False

Eye contact and body language are important parts of verbal communication.

• True

• False

You should ask for clarification if you do not understand an instruction.

• True

• False

In a noisy kitchen, it's better to use short and clear phrases.

• True

• False

Verbal communication cannot lead to misunderstandings.

• True

• False

Verbal communication is useful for giving quick instructions during food preparation.

• True

• False

Written communication is useful for keeping records in the kitchen.

• True

• False

Spelling errors are not a big deal in written communication.

• True

• False