System Procurement Quiz

What does “system procurement” mean?

• Selling computers to customers

• Renting office furniture

• Designing a computer game for an organization

• Buying systems or software for an organization

Which activity occurs during the pre-procurement phase of the system procurement process?

• Need assessment

• Vendor scoring

• SLA negotiation

• Contract termination

Why is it important to include scalability in procurement requirements?

• To avoid technical jargon

• To ensure the system can handle future growth without major rework

• To speed up system performance

• To meet legal obligations

Which of the following BEST represents a functional requirement?

• The system must generate monthly sales reports

• The system must respond within 2 seconds

• The system must be user-friendly

• The system must be available 24/7

Why are user acceptance tests (UAT) significant in procurement outcomes?

• They are done and the vendor is paid in full

• They validate that the delivered system meets actual user needs

• They help vendors advertise their tools

• They are optional in system rollouts

A company procured a new ERP system, but users found it too complex. What might have been overlooked?

• Price

• Licensing

• Usability and training needs during requirement analysis

• Hardware compatibility

What is a common document used to ask vendors for proposals?

• RFP

• SMS

• Report

• Memo

Why are SLAs (Service Level Agreements) important?

• They define service performance standards

• They reduce payment

• They allow unlimited changes

• They avoid vendor accountability

What should be done if a vendor repeatedly fails to meet expectations?

• File a lawsuit immediately

• Stop the project

• Ignore the issue until it escalates

• Address the issue through formal procedures and communication

Why is ongoing communication with the vendor essential?

• Sending complaints daily

• To promote their business

• To manage expectations and address issues early

• For a long-term relationship