Mindset berkembang

A student observes that a lot of plastic waste is scattered around the school canteen. He then asks several other students, "Why do you throw trash carelessly?" The majority answered, "Lazy, the trash can is far away." Based on this finding, the most effective problem statement for this issue is:

• Students are undisciplined in throwing trash.

• The school should increase the number of trash cans.

• Cleaning staff should be more proactive.

• Students need easy and attractive access to trash cans to be motivated to throw trash in the right place.

• Plastic waste is a difficult problem to solve.

You and your group want to solve the traffic congestion problem in Serang City. You interview an online motorcycle taxi driver who complains about the long travel time. The following question that most shows deep empathy is:

• "Why don't you look for another route?"

• "How much of your income is lost due to traffic jams?"

• "What frustrates you the most when stuck in traffic, and how does it affect your work spirit?"

• "What do you do to pass the time when stuck in traffic?"

• "How long have you been working as an online motorcycle taxi driver?"

A small business owner in Serang has a fixed mindset. When his product does not sell, he thinks: "My product is not good." Based on a growth mindset, the most appropriate response to this situation is:

• "I will look for new capital for more aggressive promotion."

• "I will study why this product is not liked, maybe I can improve it or make another product that is more suitable."

• "I will look for competitors selling similar products and sell them at a lower price."

• "I will blame the target market that does not understand my product."

• "I will stop selling this product and look for another job."

Here are the results of a simple empathy map for electricity service users in Serang: Think: "Why is the electricity bill so expensive, even though I have been frugal?" Feel: Frustrated, worried, helpless. Do: Turn off lights when not in use, compare bills with neighbors. Based on this empathy map, the most effective problem statement is:

• Residents of Serang need a way to save electricity.

• The electricity company should lower the rates.

• Residents of Serang need better information and control over their electricity usage to reduce worries and inflated bills.

• Residents of Serang have difficulty turning off lights.

• Electronic devices at home consume too much electricity.

You are a student at SMK Negeri 8 Kota Serang. You observe that the student attendance recording process is still manual and often results in long queues. From an innovator's perspective, what is the most in-depth exploratory question for this problem? From the innovator's perspective, what is the most in-depth exploratory question for this issue?

• Why don't teachers record attendance faster?

• What if there is a digital system that can speed up the attendance recording process and reduce queues?

• Who is responsible for this process?

• How long does it take on average to record attendance?

• Why don't students arrive earlier?

The main goal of formulating a problem statement focused on user needs is:

• To ensure that the idea we have is perfect.

• To avoid developing products that are not needed by the market.

• To speed up market research.

• To generate as many solution ideas as possible.

• To find the shortcomings of competitor products.

An innovator finds that many fishermen in Serang have difficulty predicting the weather accurately. What is the first step he should take to validate this issue?

• Directly create a weather application for fishermen.

• Invite fishermen to discuss the impact of weather uncertainty on their livelihoods.

• Ask the government for help in installing weather detection tools.

• Conclude that fishermen do not have sophisticated tools.

• Look for data from BMKG.

A group of students finds the problem that many residents of Serang do not know local history. What is the best problem statement for this issue?

• Residents of Serang should care more about history.

• How can we create an interactive digital media to introduce local history, as residents of Serang need an engaging and easily accessible way to learn it?

• There are no interesting history books about Serang.

• Museums in Serang are less modern.

• History teachers should be more creative in teaching.

Why should a good problem statement focus on user needs, not on solutions?

• To avoid violating someone else's copyright.

• To ensure that the ideas generated are more diverse and not limited to one solution.

• To make it easier to articulate.

• To get funding faster.

• To sell products at a high price.

When conducting interviews, a student asks the user, 'What are the things that make you feel difficult in your daily work?' This question is the best example for building empathy because:

• The question is very specific and detailed.

• The question blames the user.

• The question forces the user to provide an answer.

• The question is open-ended and encourages the user to share personal experiences.

• The question only collects quantitative data.