QUIZ 2: (Lesson 2) Effective Comm. (Language, Tone, & Intent)

_________is a system of communication composed of words and expressions used to convey thoughts, feelings, and information.

________refers to the emotional quality, attitude, or mood conveyed by the speaker or writer.

Language is the ____ we say.

Tone is the ____ we say it.

It is a type of tone that is respectful and serious, like writing to a teacher or official.

• It is a type of tone that is casual and friendly, like chatting with a friend.

It is the type of tone that is understanding and caring, like comforting a friend.

It is a type of tone that is mocking or ironic, like teasing someone.

It is a type of tone that is confident and direct, like clearly stating one’s needs.

It refers to the actual message being communicated.