CO IB Service - Final Written Assessment Review - Part 1

Identify the Ship Classes of the Following Ship Codes.

Groups:

(a) Quantum Class

,

(b) Voyager Class

,

(c) Oasis Class

,

(d) Vision Class

• RH

• AN

• AD

• OY

• OV

• NV

• HM

• EX

• VY

• GR

• QN

• MA

• WN

• OA

• EN

• SC

• SY

• VI

• AL

• UT

What is the title of the KD article that will provide both ship and room category information?

(a)  

Match the following Category to its respective Supercategory

• Ocean View Balcony

• XN

• Ocean View

• ZI

• Neighborhood Balcony

• XB

• Suite

• YO

• Interior

• WS

Axl booked XB on his upcoming sailing on OA 09/16/25. This means that he will be berthed in the​ (a)   ​ (b)   category available at the time the booking is assigned a stateroom.

• lowest
• highest
• Balcony
• Ocean View

What is the KD article that provides information about Guarantee staterooms?

(a)  

The two types of Guarantees are (a)   and Category.

Identify each category whether they are Promotional or Category Guarantees.

Groups:

(a) Promotional

,

(b) Category

• 2W

• ZI

• JS

• XB

• YO

• XN

• 2D

• 2J

• WS

• 4N

Royal Caribbean has 2 different Suite programs: Royal Suite Program and Royal Suite Class Program. Identify the listed ship codes based on the Suite Program offered.

Groups:

(a) Royal Suite Program

,

(b) Royal Suite Class Program

• VI

• AN

• AL

• BR

• OY

• IC

• EX

• FR

Royal Suite Class Program applies to the following ship classes except for

• Icon Class

• Oasis Class

• Voyager Class

• Quantum Class

Luis wants to book a stateroom that provides a designated concierge that will tend to his family's needs while on cruise. Select all possible option that you may offer to Luis.

• AN - Grand Loft Suite

• BR - Owner's Suite

• UT - Solarium Suite

• VY - Grand Suite