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Introduction to Communication Skills

Authored by NOOR ZAMILLA BINTI ZAMRI (KKPSA)

English

Vocational training

Introduction to Communication Skills
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10 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of effective communication?

To confuse the listener with jargon.

To convey information clearly and ensure understanding.

To avoid sharing any information.

To entertain the audience with stories.

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a barrier to effective communication?

Language differences

Clear articulation

Cultural similarities

Active listening

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is active listening?

A technique for interrupting the speaker frequently

A method of ignoring the speaker's message

A way to summarize the speaker's message without listening

Active listening is the practice of fully engaging with and understanding a speaker's message.

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

How can non-verbal cues impact communication?

Non-verbal cues are only relevant in written communication.

Non-verbal cues impact communication by conveying emotions, providing context, and reinforcing or contradicting verbal messages.

Non-verbal cues have no effect on communication.

Non-verbal cues only confuse the message.

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the role of feedback in communication?

Feedback is essential for effective communication as it ensures understanding and facilitates improvement.

Feedback is only necessary in written communication.

Feedback complicates the communication process.

Feedback is irrelevant to understanding messages.

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which communication style is characterized by assertiveness?

Aggressive communication

Manipulative communication

Assertive communication

Passive communication

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the importance of clarity in communication?

Clarity is only important in written communication.

Clarity hinders creativity in discussions.

Clarity is irrelevant in casual conversations.

Clarity in communication is crucial for effective understanding and collaboration.

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