Email Etiquette

You should avoid using ALL CAPS in your emails.

• True

• False

What is the best way to start a professional email?

• Hello!

• Dear Ms. Emory,

• What's up?

• Hey!

What should be included in the subject line when you send an email to a professor?

• Only your name

• Nothing

• The topic of your email

• Your professor's name

When you receive an email that upsets or angers you, you should

• Wait until you are calm and think about how to respond appropriately

• Reply immediately and vent your feelings

• Reply in ALL CAPS with lots of exclamation marks!!

• Delete it

Which of the following is an appropriate time to send an email to a teacher?

• 2:00 AM

• 10:00 PM

• 3:00 PM

• 12:00 AM

Select all that apply: The body of an email should

• be clear

• get to the point

• have a lot of unnecessary words/sentences

• have complete sentences

• have slang/abbreviations

How should you sign your email?

• With your full name

• With your nickname

• With someone else's name

• With an emoticon :)

It is always important to have a subject line in an email.

• True

• False

What should you do before sending an email?

• Check your spelling

• Correct

• Check your grammar

• All of the above

What is the BEST way to rewrite this email?

Dear Mrs. López,

You still haven't entered my grade. Can you do it?

Sincerely,

Sally Student

• Dear Mrs. López,

  My grade is still not updated. Can you update it?

  Sincerely,

  Sally Student

• Dear Mrs. López,

  My grade is still not updated. I am having problems at home. Can you fix it?

  Sincerely,

  Sally Student

• Dear Mrs. López,

  My grade is still not updated. When possible, could you update my grade? Thank you for your time.

  Sincerely,

  Sally Student