Day 2 review

A user reports that their new USB webcam is not working after being plugged in. The light on the webcam turns on, but no image appears in video conferencing software. You suspect a driver issue. Which built-in Windows tool would you open to check the device’s status, update the driver, or disable/re-enable the hardware?

• diskmgmt.msc

• devmgmt.msc

• taskmgr.exe

• services.msc

An application on a user’s PC is frozen and showing “Not Responding.” Which Windows tool, opened via CTRL+SHIFT+ESC, can you use to forcefully end the application?

• Event Viewer

• Task Scheduler

• Task Manager

• System Configuration

You need to determine why a system rebooted unexpectedly. Which tool provides logs detailing system events, errors, warnings, and critical failures?

• Event Viewer

• Disk Management

• Resource Monitor

• Performance Monitor

While troubleshooting high CPU usage, you need a live, detailed view of processes and resource usage broken down by CPU, memory, disk, and network activity. Which tool do you use?

• Task Manager (Performance tab)

• Disk Management

• Resource Monitor

• System Information

Your IT team wants to collect and analyze performance data over a week to identify trends in disk usage. Which utility can record performance counters over time?

• Performance Monitor

• Task Scheduler

• Event Viewer

• Disk Cleanup

A system file may be corrupt after a failed Windows update. Which command-line tool will scan for and replace damaged system files?

• chkdsk

• sfc

• diskpart

• shutdown

You are working in Command Prompt and want to see all files and folders in the current directory. Which command should you run?

• dir

• cd

• rd

• md

While cleaning up a drive, you need to delete a folder named “OldData” and all files within it. Which command should you use?

• del OldData

• rd /s OldData

• remove OldData

• rm OldData

You want to quickly see the Windows version, edition, and build number from a simple dialog box. Which command should you run?

• winver

• version

• systeminfo

• verinfo

Which tool is used to create and delete disk partitions in Windows?

• Event Viewer

• Disk Management

• Task Scheduler

• Resource Monitor