What is a department head?

• Elected, working for a term in the department

• Appointed to a leadership position in the department

• Hired into the department

• Transferred into the department

What department does the department head take responsibility for?

• Department

• District

• Commune

• Department level

Who does the department head represent in public service activities?

• Represents the staff in the department

• Represents the department

• Represents themselves

• Represents the union

What kind of person is a capable department head?

• Has expertise and skills

• Has expertise and abilities

• Has skills and techniques

• Has techniques and qualifications

What is the function of a department?

• To provide advice and communication

• To carry out communication and expertise

• To supervise and advise

• To carry out expertise and advice

A leader or manager towards employees is someone who...

• Knows how to assign, check the work of employees and evaluate their results

• Does not take responsibility for the work of employees

• Works instead of employees

• All three statements above are correct

The main task of the department in state agencies is...

• To organize the implementation of tasks assigned by superiors

• To carry out administrative work within the department's activities

• To advise and assist leaders in professional work

• Includes A, B, and C

The skill of thinking is manifested in...

• The ability to judge

• The ability to generalize

• The sensitivity to identify problems

• All the above statements are correct

Managers and leaders need to have...

What does thinking skill manifest in?

• Judgment ability

• Generalization ability

• Sensitivity in problem recognition

• All of the above are correct