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Review-Midterm Test - Communication Skills

Authored by Thúy Thị

English

University

Used 4+ times

Review-Midterm Test - Communication Skills
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40 questions

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1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Communication is important because it helps us:

Avoid talking to people we dislike

Express and understand feelings, thoughts, and behaviors

Win every argument

Speak more words per minute

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT one of the 7 Cs of Communication?

Clear

Concise

Creative

Correct

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

"We have two ears and one mouth so that we can listen twice as much as we speak" means:

Listening is more important than speaking

We should talk less to save energy

We should speak faster

We can hear more gossip

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which factor does NOT influence communication?

Body language

Stress

Assumptions

Favorite color

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

An effective communicator is someone who:

Speaks fast without pauses

Is a quick thinker, active listener, and win-win negotiator

Avoids feedback

Changes style constantly to match everyone

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which is the correct order of the communication process?

Receiver → Encoding → Channel → Decoding → Sender

Sender → Encoding → Channel → Decoding → Receiver

Sender → Decoding → Channel → Encoding → Receiver

Encoding → Sender → Receiver → Channel → Decoding

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of these is a common barrier to effective communication?

Feedback

Noise

Smiling

Active listening

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