Multicultural

These refer to personal characteristics such age, gender, race, and length of tenure that are objective and easily obtained from personnel records.

• Abilities

• Biographical characteristics

• Deep-level characteristics

• Personal information

Which of the following is NOT a deep-level characteristic?

• Cultural Identity

• Disabilities

• Gender identity

• Religion

Which type of workplace discrimination refers to the segregation of certain people from job opportunities, social events, and discussions?

• Exclusion

• Incivility

• Intimidation

• Mockery and insults

This refers to unwanted verbal or physical conduct of a sexual nature that creates a hostile work environment.

• Exclusion

• Harassment

• Incivility

• Mockery

This describes the degree to which one internally agrees with the generally negative stereotyped perceptions of one’s group.

• Discrimination

• Intimidation

• Mockery

• Stereotype thereat

Overall abilities are essentially made up of three (3) sets of factors namely intellectual, social, and physical abilities.

• True

• False

This involves the active process and programs by which organization managers make everyone more aware of and sensitive to the needs and differences of others.

• Diversity management

• Inclusivity

• Multiculturalism

• Positive diversity climate

Developing a diversity management training program is an effective strategy in managing cultural diversity in the workplace.

• True

• False

Which level of diversity refers to the differences in values, personality, and work preferences?

• Abilities

• Deep-level diversity

• Individual differences

• Surface-level diversity

Mockery and insults are jokes or negative stereotypes.

• True

• False