Understanding Communication in Conversations

What tool does Bob ask Paul to pass him?

• The spanner

• The hammer

• The scissors

• The screwdriver

Why does Paul have trouble understanding Bob?

• He is not paying attention

• His ears are blocked and he can't hear well

• He doesn't know what a hammer is

• He is busy with another task

Which phrase does Paul use to ask Bob to repeat himself?

Where does Bob say the hammer is located?

• On the right, under the spanner

• In the toolbox, on the left, under the scissors

• On the table, next to the screwdriver

• In the drawer, above the wrench

Which of the following is NOT a phrase used for checking understanding in the text?

• I'm sorry?

• Can you repeat that more slowly, please?

• Could you help me lift this?

• Do you mean the hammer?

What does Paul mistakenly hand to Bob instead of the hammer?

• The screwdriver

• The spanner

• The scissors

• The wrench

Which phrase would you use if you did not hear someone clearly?

What does Bob do to help Paul understand where the hammer is?

• He draws a picture

• He repeats the instructions more slowly

• He shouts

• He gives up

Which phrase is used to confirm if an object is the correct one?

What is Bob's reaction when Paul finally finds the hammer?

• He gets angry

• He says, "Yes, that's right!"

• He leaves the room

• He asks for another tool