Dealing with Guests' Requests

Dealing with Guests' Requests

11th Grade

10 Qs

quiz-placeholder

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Dealing with Guests' Requests

Dealing with Guests' Requests

Assessment

Quiz

English

11th Grade

Practice Problem

Easy

Created by

Dewirana Alfiyyah

Used 3+ times

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10 questions

Show all answers

1.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest : "Could I have ​ an extra towel, please?"​ ​ (a)  

Staff: "Sure, we will send it right away."
Staff: "Wait until tomorrow, we are busy now."
Staff: "No, we don’t give towels to guests."

2.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest: "Can I have a glass of water, please?"​ ​ ​ ​ (a)  

Staff: "Take it yourself."
Staff: "Certainly, I’ll bring it immediately."
Staff: "We don’t give free water here."

3.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest: "Could you help me call a taxi?"​ (a)  

Staff: "Of course, I’ll call a taxi for you now."
Staff: "Sorry, we don’t help guests."
Staff: "Find a taxi outside by yourself."

4.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest: "Can you bring my luggage to the room?"​ ​ (a)  

Staff: "Maybe later if I’m not busy."
Staff: "No, carry your luggage by yourself."
Staff: "Sure, I’ll take it to your room.

5.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest: "Could I have the Wi-Fi password, please?"​ (a)  

Staff: "We don’t allow guests to use Wi-Fi."
Staff: "Sure, the password is abcdef."
Staff: "Sure, but you must give me a tip first."

6.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest: "Can I get a blanket? It’s cold in my room."​ ​ (a)  

Staff: "Certainly, I will send an extra blanket."
Staff: "No, thanks."
Staff: "You should buy one from the shop."

7.

DRAG AND DROP QUESTION

1 min • 1 pt

Guest: "Could you clean my room now?"​ (a)  

Staff: "We only clean once a week."
Staff: "You must clean it by yourself."
Staff: Alright, our housekeeping will come soon."

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