IT IL V3V4
Professional Development
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IT IL V3V4
Quiz
•
Information Technology (IT)
•
Professional Development
•
Easy
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5 questions
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1.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Apa fokus utama dari ITIL V3?
Praktik
Lifecycle (daur hidup layanan)
Value System
7 Prinsip
2.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Apa tujuan dari penerapan ITIL?
Membuat sistem lebih rumit
Meningkatkan kualitas layanan TI
Menghilangkan peran manusia
Mengurangi kebutuhan bisnis
3.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Contoh penerapan ITIL di perusahaan adalah…
4.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Sebuah perusahaan ingin meningkatkan kualitas layanan TI agar lebih responsif terhadap gangguan, dapat melakukan update sistem tanpa downtime, serta memanfaatkan integrasi DevOps & Agile. Berdasarkan poster, pendekatan ITIL versi mana yang lebih sesuai untuk kebutuhan tersebut?
ITIL V2
ITIL V3
ITIL V4
Tidak ada yang sesuai
5.
MULTIPLE CHOICE QUESTION
30 mins • 1 pt
Apa fokus utama ITIL V4 dibandingkan dengan ITIL V3?
Proses
Praktik
Strategi
Operasi
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