Social Media Management Quiz

Social Media Management Quiz

Assessment

Quiz

•

Instructional Technology

•

Professional Development

•

Practice Problem

•

Hard

Created by

Hector Duhaney

FREE Resource

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30 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the primary purpose of a social media policy?

Employee Engagement

Brand Promotion

Content Creation

Brand Protection

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to Gartner, how much fewer crisis incidents do organizations with well-defined social media policies experience?

30%

25%

45%

60%

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is NOT a key component of a social media policy?

Definitions & Roles

Guidelines & Consequences

Content Creation

Purpose & Scope

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the first step in transforming a policy framework into actionable procedures?

Communication

Legal Review

Research

Drafting

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What should be included in the escalation protocol for handling serious issues online?

Marketing strategies

Social media influencers

Designated personnel

Content creation guidelines

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What percentage of content in the 70-20-10 rule should be value-add?

70%

20%

30%

10%

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which of the following is a Do in social media engagement?

Establish a consistent tone of voice

Respond emotionally to criticism

Delete negative comments

Ignore serious complaints

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