Unit 2 Communication Notebook Check - FACS

Unit 2 Table of Contents: What page is 3.1.2 Active & Passive Listening notes on?

• 11

• 12

• 13

• 14

Communication Skills: What percent of a message is received from your non-verbal communication factors.

• 93%

• 90%

• 70%

• 85%

Communication Skills Notes: True or False, Texting is a form of Verbal Communication?

• True

• False

Active Listening skills notes: In order to respond to negative emotions and situations, it is important to use _______________.

Active Listening Skills notes: Which skill is an active process?

• Hearing

• Listening

• Concentrating

• eye contact

Communication Skills - Barriers Notes: What are the three basic communication styles? (type in order that they are listen in your notes.)

Communication Skills - Barriers Notes: What is the third active listening technique?

• Keep an open mind

• Listen with a purpose

• Focus your attention

• Don't cut the speaker off

Anti-bullying Poster Notes: What are the four types of bullying (Only type the word that comes before bullying for each one, type your answer in order as you see them listed on the notes page.)

Conflict Resolution Notes and Responses Notes: Fill in the blank - Conflict is a ______________ between two or more people.

Conflict Resolution Notes and Responses Notes: Which way of resolving conflict is the best approach?

• Avoiding

• Smooth it all over

• Win at all cost

• Compromise

• Win/Win Negotiation