
Batch7=Q1
Quiz
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Professional Development
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Professional Development
•
Practice Problem
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Medium
Sarah Ali
Used 4+ times
FREE Resource
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10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the business requests a pickup from Al Wadi Al Gedid on April 16 at 2:59 PM, will the orders be picked up on the same day?
True
False
Answer explanation
There is no pickups from Al Wadielgded
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the business is asking about the coverage area for order CRP 22K from South Sinai, can we proceed with this request?
False
True
Answer explanation
CRP bulky is not Allowed
3.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The business should upload the receipt of payment to recharge his account, after paying through
Fawry
Charge balance
"Card via Wallet"
Bank
E-Wallet
4.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The business contacted us complaining that the star didn't come to pick up his orders yesterday, and he made another one today
Raise a ticket to the Tech Support.
Raise a ticket to the delivery experience.
Raise a ticket to the concerned hub.
Raise a ticket to the investigation team.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The business (Bronze) requested to exchange 50 XL flyers on Sep 8, which were delivered on Sep 3. We should
Raise a ticket to the delivery experience
Raise a ticket to the concerned hub
Raise a ticket to the flyer validation
Advise him that we can't take this action + Reason
Answer explanation
Bronze Business can request to exchange a material order within 3 WD from receiving his order.
Bronze Business can request to exchange a material order within 3 WD from receiving his order.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Consignee contacts us to change his address (12345 Exchange - Received warehouse) .. What is the action needed?
Raise a open ticket to the hub
Educate him to change it via tracking link/Whatsapp
Take the action AD + Closed ticket
Take the action AD + without ticket
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the Cut off time of Pudo pickup?
3:00 PM
2:00 PM
4:00 PM
6:00 PM
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