Lesson 1 - Communication in Health Care

In the context of Lesson 1 - Communication in Health Care, fill in the blank: The process of exchanging messages in health care involves ____________.

• health care workers

• patients only

• medical equipment

• insurance companies

In the context of Lesson 1 - Communication in Health Care, fill in the blank: The process of exchanging messages in health care involves ____________.

• patients

• medications

• equipment

• insurance

In the context of Lesson 1 - Communication in Health Care, fill in the blank: The process of exchanging messages in health care involves ____________.

• patients’ families

• medical equipment

• hospital buildings

• pharmaceutical companies

In the context of Lesson 1 - Communication in Health Care, fill in the blank: The process of exchanging messages in health care involves ____________.

• students and visitors

• only doctors

• medical equipment

• hospital buildings

In the context of Lesson 1 - Communication in Health Care, fill in the blank: The process of exchanging messages in health care involves ____________.

• administrators and business contacts

• only written documents

• medical equipment only

• financial transactions

What is the most effective form of communication according to Lesson 1 - Verbal Communication?

• Written communication

• Non-verbal communication

• Verbal communication

• Visual communication

According to Lesson 1 - Verbal Communication, verbal communication involves the use of ________ and words.

• language

• gestures

• pictures

• numbers

Which of the following is NOT listed as a goal of verbal communication in Lesson 1 - Verbal Communication?

• A) Establish rapport

• B) Obtain information from patients

• C) Confirm understanding

• D) Diagnose diseases

Fill in the blank: One of the goals of verbal communication is to ________ information to other health care workers.

• Relay

• Ignore

• Distort

• Withhold

Giving instructions to patients is a goal of verbal communication according to Lesson 1 - Verbal Communication.

• True

• False