CM - Communications 1

Which section of the document covers the process of preparing to write before the actual writing begins?

• The Writing Stage

• Stage 1 - The pre-writing

• Effective Writing Styles

• Business Letter Formats

Which section would you refer to for guidelines on how to write clear statements?

• Ten Principles of Clear Statements

• Memos Dos and Don’ts

• The Writing Process

• Email Messages

What does the PMRC Organization section likely discuss?

• Email etiquette

• A method for organizing written communication

• Choosing business letter formats

• The writing stage

Which section would help you decide when to use a formal or casual letter format?

• The Writing Stage

• Choosing the Appropriate Format

• The Close

• Key Points

Where would you find information about how quickly you need a response in business communication?

• Clients, Agencies, and Suppliers

• How Quickly Do You Need a Response?

• The Introduction

• The Writing Process

Which section is most likely to contain tips for writing business letters?

• The Writing Stage

• Business Letter Formats

• Do’s and Don’ts of Writing a Business Letter

• Key Points

If you want to learn about the structure of a business letter, which section should you consult?

• The Full Block Format

• The Writing Process

• Memos Dos and Don’ts

• Key Points

Which section would provide guidance on the appropriate time to send a memo?

• When To Send One

• The Writing Stage

• Email Messages

• Key Points

Where can you find information about the essential elements of memos?

• The Writing Process

• What Should It Look Like?

• The Body

• Key Points

Which section is likely to discuss the basic structure of a business letter?

• Basic Letter Layouts

• The Writing Stage

• Clients, Agencies, and Suppliers

• Key Points