Computer Troubleshooting Quiz

What should you do first when your computer screen goes blank?

• Run a virus scan

• Update software

• Restart the computer

• Check the power source

What is the main goal of troubleshooting?

• To watch videos

• To play games

• To create a new program

• To fix a problem

What does Ahmad check to see if his desktop is receiving power?

• The keyboard

• The power source

• The mouse

• The monitor

What is a common reason for a computer to run slowly?

• Too many games

• Low disk space

• Too many updates

• High battery

What should you do if your internet is not working?

• Play a game

• Call a friend

• Restart the router

• Check the weather

What is the first step in systematic troubleshooting?

• Document the process

• Propose solutions

• Identify the problem

• Test the solution

What should you do if your printer is not working?

• Check the paper

• Change the ink

• Turn it off

• Check the system requirements

What is one way to improve computer performance?

• Add more games

• Increase the volume

• Change the color

• Scan for malware

What is a possible cause of a computer not starting?

• Too many files

• Too many programs

• Power failure

• Too many updates

What should you do if your email is not sending?

• Send a text

• Check the internet connection

• Change the password

• Delete the email