Digital Systems and Workplace Quiz

Which of the following is a major change in workplace communication due to digital systems?

• Fewer emails

• Increased face-to-face meetings

• More use of video calls and instant messaging

• Less dependence on the internet

What is a common effect of staff monitoring software?

• Increases employee privacy

• Tracks productivity and activity

• Reduces employer oversight

• Improves social interaction

Remote and hybrid working are examples of:

• Automation

• New working practices

• Staff monitoring

• Digital footprints

Which technology is often used to automate customer service?

• Chatbots

• Email

• Telephone operators

• CCTV

Which of the following is a risk of “always online” culture?

• Better work-life balance

• Reduced stress

• Increased availability expectations

• Improved privacy

Which of these jobs is most at risk of automation?

• Factory line worker

• AI engineer

• Data scientist

• Cybersecurity analyst

Which skill is becoming increasingly important in the digital economy?

• Horse-riding

• Digital literacy

• Manual labour

• Candle-making

What was a problem with Amazon’s AI recruitment tool?

• It was too slow

• It discriminated against women

• It rejected all applications

• It lost customer data

Which of the following best describes a digital footprint?

• The steps you take on a treadmill

• Physical footprints on the ground

• The trail of data you leave online

• A type of computer virus

Which is an example of digital surveillance?

• Taking handwritten notes

• CCTV monitoring in workplaces

• Attending a physical meeting

• Using a paper-based system